Have to admit that I am struggling lately with coming up with things to write about on the blog. So I thought I would share my post office experience from a week ago.
I had a parcel to pick up at the post office in town. I definitely took for granted how long the process would take and what would be involved. I left the office at 11:00 am, was dropped at the post office- which is the largest post office I have ever been to. I go to the first area I see where you can collect parcels, wait 10 minutes and because I have a yellow ticket I have to go to the 2nd floor of the post office. I go to the 2nd floor, walk down the steps into the wide open area where you are supposed to stand in “line” to wait for your parcel. I was completely floored when I got there. Parcels were EVERYWHERE- I have no idea how their system works or how they find things, but somehow they manage. So I wait in one “line” which is really a bunch of people crammed together with their hands in the air waving tickets. Luckily my little white hand stood out and I was finally attended to after 15 minutes. And… as luck would have it, I am in the wrong area AGAIN. I am then told to go over to the other waiting area, with the 20-30 odd people waiting for their parcels.
I decide to ask this time, “Am I in the right area?”
The attendant takes my yellow ticket and says “I’m going to the 5th floor, go sit and wait.”
So I go sit and wait, he comes back 10 minutes later, no package.
“Wrong area” he says. He finally finds the package, and tells me to go over to the customs area.
I stand and wait for another 20 minutes and when I finally get to the attendant she says “Open the package”. I open the package for her and the package has been labelled “books” but there are a ton of DVDs in there. She is not too happy about this. She writes something down, tells me to go to room 113, “BUT leave the package”.
I go to room 113, get the paper stamped, walk back to the attendant, she fills out another piece of paper, tells me to go back to room 113,
“But this time tape up the package”.
I’m like “what??”
“Yes “re-package the package”…
ummm… ok.
So I do that, walk back to room 113. I start taking out my money to pay the people in 113 for the customs clearance
“Oh no, we don’t take cash.”
“Oh- well what DO you take?”
“Nothing”
“What do you mean nothing?”
“you have to go to the bank to pay for this.”
I was furious at this point. So far I had been there an hour and now I had to walk 3 blocks to the bank. So I start going back to the customs area to clarify this, as I start walking in, everyone starts leaving and doors start closing.
I said to the attendant “what is going on?”
“oh we are going to lunch, post closed”.
Gah-reat!
So I walk over to the customs lady and say “This is the most ridiculous system I have ever seen- can I speak to your supervisor.”
She smirks and says “Sure”.
So I say to the supervisor “This is sooo crazy- I have been here one hour, been to room 113 twice, stood in 4 different lines, and now have to go to the bank??”
His response “Yes, madam- this is the way it has always been.”
Yah… no kidding dude- this is the same system you had in place in 1800. Anyways, I leave the package and walk out in a huff. I get back to the office and find out that I, in fact, didn’t need to go to the post office at all- I could have gotten the office assistant to do it for me. So I sweetly ask him to complete the job, he goes to the bank for me, picks up the parcel, and 2 hours later I have the DVDs at my desk. Phew!